Privacy Policy
This policy explains how MASSAED Installation of Elevators & Escalators LLC ("MASSAED", "we") handles the information you share with us through our factory page, including the quotation and factory visit request form.
Last updated: September 2026
Information we collect
- Details you enter in the form: your name, company, mobile number, email address, emirate, customer type, project details, message, preferred contact method, and any drawings or specifications you choose to upload.
- How you reached the page: the page language, the referring website, and campaign parameters in the link you followed (for example
utm_source), so we understand which channels bring enquiries. - Basic usage information: if website analytics are enabled, anonymous information about how the page is used (such as pages viewed and buttons clicked), collected through cookies or similar technologies.
How we use it
- To respond to your enquiry, prepare a quotation, or arrange a factory visit.
- To contact you using your preferred contact method about your request.
- To keep records of enquiries and improve our website and services.
We use the information you submit on the basis of your consent, which you give by ticking the consent box on the form, and in line with applicable UAE data protection law.
Sharing
We do not sell your personal information. We share it only with service providers that help us run our website, email and customer management systems, under confidentiality obligations, or where we are required to by law.
Third-party services on this page
This page uses Google Fonts and an embedded Google Map, and WhatsApp buttons open WhatsApp. These services may receive technical information such as your IP address when they load or when you use them, under their own privacy policies.
How long we keep it
We keep enquiry information for as long as needed to handle your request and any resulting business relationship, and to meet our legal and accounting obligations.
Your choices and rights
You can ask us to access, correct or delete your personal information, or withdraw your consent to being contacted, at any time by emailing info@massaed.com or calling +971 4 220 5597.
Contact
MASSAED Installation of Elevators & Escalators LLC
Office 706, 7th Floor, Le Solarium Tower, Dubai Silicon Oasis, P.O. Box 76304, Dubai, United Arab Emirates
info@massaed.com